emails all around

What I have been doing this week is what you would call the more day-to-day running of the company. It all started out with good intent on Monday morning, however due to illness with one of our admin staff a supporting role in other areas was needed. It was easy going until the afternoon when we were struck by an avalanche of e-mails and enquiries. Helping Sharon, this week has made me realise the amount of work that is involved when we are one person down. Sharon is coping very well with the extra workload and putting in extra hours to give our customers the same level of service as per usual. Our internet marketing seems to be working fine with new customers finding our websites. Our main website www.ceramic-substrates.co.uk/ but also our specialised Macor site www.macor.info/ . Now that I am more involved with the process, I have learnt that the internet marketing is not as easy as it looks. We are moving forward with new and innovative ideas regarding marketing and reaching our customers. Next week we will update the video on the www.macor.info/ site, which is at quite basic, but as you will understand we cannot give all our secrets away but we will try to give you a general idea.

More from me next week.