Communication

Communication is the key to keeping Ceramic Substrates moving in the right direction. In this particular case we looked at the communication platform in house, for it had become known that time was being lost either looking for staff or transferring phone calls within the factory. Up until this week, we had a pager system but often batteries would go flat or there were not enough pagers to go round or like myself at times forgetting to switch it on? Anyway, following discussions and ideas from staff, we opted for a tannoyed system including some wireless dect phones to integrate with our existing telephone structure. I can honestly say once we ironed out the teething problems (mainly setting the volumes on the speakers); the investment has proved worth while. The only drawback is I can no longer hide when my Secretary is chasing me for answers for her voice can now bellow out all around the factory and she loves it.